Lovaglia’s Law and Open Office Plans - Bob Sutton: "Also, administrators and accountants usually like open offices because they cost less to build, furnish, heat, and cool – so they are motivated to make arguments that people will like open designs better and work more effectively in them.
BUT the best evidence I can find tells a much different story. It turns out that although there is a lot of hype from companies that sell open office furniture and related goods about how fantastic open offices are, and all that, research published in peer review journals clashes with the hype. In every study that I can find that has survived the peer review process, people in open settings are found to be less satisfied, less productive, and experience more stress than people who work in closed offices. And when people move from closed to open offices, they like them less, report being less productive, and report more stress. So long as people are doing work that is largely “individual” and that requires thinking and intense individual concentration, these findings make a lot of sense to me."
